Scheduling and Changing Delivery Times for Your Orders

Getting your food delivered at just the right time is essential, whether you're organizing an event or just planning your meals. Here's how to schedule your delivery times and understand the flexibility for making changes to your orders.

Scheduling Your Delivery Times

You have the option to select a specific delivery time for each restaurant order during the checkout process:

1. Choose Your Meals: Browse our wide selection of restaurants and add your chosen dishes to your cart.
2. Select Delivery Times: Before you complete your order, set your preferred delivery time for each restaurant.
3. Finalize Your Order: Confirm all your order details, including the delivery times, then proceed to payment.

Making Changes to Your Delivery Schedule

Life doesn't always go according to plan, and we understand that:

• Before Preparing: You can change the delivery time for any order as long as it hasn't entered the preparation stage.
• Order Status: Once your order is marked as 'Being prepared' or 'On the way,' we are unable to change the delivery time. This helps ensure that you receive your food as fresh as possible and without delay.

What To Do If You Need to Make a Change

If you need to adjust your order after it's been placed:

• Check your order status in 'My Orders' to see if modifications are still possible.
• If the order is already being prepared or is on the way, alterations to the delivery time will not be possible. However, you can always contact our customer support for assistance or to discuss other options.

Need Help?

Whether you're scheduling delivery times or need to make a post-order adjustment, our customer support is here to provide the assistance you need. Reach out through our app's help center or customer service lines for personalized support.